Refund policy

At Just Koffee, our goal is to provide our guests with impeccable service, the highest quality goods, and of course, delicious coffee. We want you to be happy with your experience, so we strive to make sure our return policies reflect that.

Coffee - Coffee is perishable, so we're unable to accept returns on coffee. But don't worry—we're here to help! If there was an error with your order, please contact us at hellojustkoffee@gmail.com within 10 days of your delivery. If you were dissatisfied with your coffee, our expert Customer Support team will help you track down your soon-to-be favorites. 

Everything Else - If you are dissatisfied with your order in any way, please reach out to our Customer Support team about a return or exchange within 10 days of your delivery to get the process started for your order. It's easy—just email us at hellojustkoffee@gmail.com.

Last Updated May 31, 2021